Q: Why can’t I pay directly on the website?

A: We use private payments to reduce platform commissions and offer customers more favorable prices.

Q: Why are jerseys so cheap?

A: 1). We don’t run any advertisements; 2). Personal operation, no labor costs; 3). Stable production line and mature supply chain.

Q: What protection is there for me as the customer?

A: We hope to establish a long-term business with customers, and integrity is the foundation for achieving this. Please refer to customer feedbacks.

Q: Is this some kind of scam?

A: We have been successful operating this website for 5 years, and no identical scam can deceive for 5 years!

Q: What should I do if I don’t receive the jersey?

A: We offer a full refund if you do not receive your jerseys. However, please be assured that we will definitely ship the jersey, and we are confident that you will trust us once you receive it!

Q: When can I expect to receive my order?

A: Once payment is completed, there are two scenarios: 1) Orders with customized jerseys take 7 working days to prepare. 2) In-stock jerseys take 2 working days. Shipping then takes 10-15 working days (Expedite shipping takes 5-7 working days). International deliveries can face various delays, but we guarantee arrival within a month after payment finished!

Can I cancel my purchase?

Once your parcel has been shipped out, it is difficult for us to stop the shipping and cancel your order. However, if there’s anything wrong, feel free to for faster reply.

Why not become our member now?

Registering to be a member will only take seconds, after which we will reward you with a member-only coupon, usable immediately. You will also receive free help from our sales representatives, from answering all your questions to recommending the latest products. All we require is a valid email address. Get discounts buying online now!

How can I track my orders?

Let me introduce our work process：After we received your order, it takes about 2-4 working days to check the quality and packing according to your order numbers. And then we will send a picture of items and tracking number to you by email ,please make sure your email is a good one. The new tracking number and tracking information will be updated in 3-5 working days. And then you guys could track on line. Our customers on whatsapp will also keep tracking the orders to make sure every parcel will be delivered.

I am after a particular model but cannot find it on your website, can you get them?

We do keep rolling out our website, but not all of our inventory will immediately be present. Please feel free to whatsapp or email us a picture of the items you are after. We are happy to tell you that we may be preparing them in my factory in some weeks or we may already get them ready to sell.

Is it 100% sure that we will get the parcel, what if the package lost?

a. Your order will be shipped to you fully insured.
b. We keep tracking for every parcel on to make sure all go well.
c. Please make sure your email and phone number is a good one to be in touch and someone there will be available to receive your order, otherwise your package may be returned and there is no more free shipping be offered. Customers need to pay for a reship.
d. We offer insurance on our website in case some parcels got lost then we could do a reship. If you worry, remember to add the insurance while ordering.

 Is My Personal Information Safe?

Your privacy is of utmost importance to us which is why we make sure to follow the highest of industry standards to ensure your personal information remains secure when you make a purchase through our site. We do this by encrypting credit card information through a secure socket layer (SSL), which is used across the internet for securely processing data. Once the transaction is complete, we don’t store your credit card information, as it is used only for completing a purchase.

Do I need to pay for tax?

For the taxes, different countries have different policies. We have rich shipping experience to lower the invoice so that the least amount possibility on duties and taxes will be charged. We also offer insurance on our website in case some parcels got lost then we could do a reship. If you worry, remember to add the insurance while ordering.